Procedure

This Procedure shall be used for all College non-student accounts receivable.  Accounts receivable or uncollected billings that may be submitted for collection include, but are not limited to: salary overpayments, contract work completed by the College for which the College has not received payment, fees owed to the College, deposited checks returned unpaid for insufficient funds, and nonpayment for goods or services purchased from the College.

1.  Current: An account that is invoiced but not due.
2. 30 days past due: the College will mail the second notice to the debtor; make phone contact; and receive a promise to pay.
3. 60 days past due the College will mail the final notice to the debtor and refer the account to the debt collection procedures.
   • Refer the matter to one of the State approved collection agencies; and
   • Refer the matter to the North Carolina Department of Revenue pursuant to the Set-off Collection Act and the State Employees Debt Collection Act.
4. The College reserves the right to take all appropriate legal action to collect the debt. If the debtor is paying a debt in periodic payments satisfactory to the College, the account may be retained until the account is satisfied.

Revised/Updated: