{"id":24676,"date":"2022-03-28T15:11:16","date_gmt":"2022-03-28T19:11:16","guid":{"rendered":"https:\/\/www.wpcc.edu\/policy-manual\/?page_id=24676"},"modified":"2022-06-27T13:38:26","modified_gmt":"2022-06-27T17:38:26","slug":"06-02-090-a-student-debt-collection","status":"publish","type":"page","link":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/","title":{"rendered":"06.02.090.a \tStudent Debt Collection"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Procedure&#8221; subhead=&#8221;06.02.090.a \tStudent Debt Collection&#8221; text_orientation=&#8221;right&#8221; content_max_width=&#8221;none&#8221; admin_label=&#8221;Fullwidth Header&#8221; _builder_version=&#8221;4.14.4&#8243; title_font_size=&#8221;44&#8243; subhead_font_size=&#8221;24px&#8221; background_color=&#8221;#346fab&#8221; custom_css_header_container=&#8221;margin-bottom: -140px !important;||margin-right: 20px !important;&#8221; button_one_letter_spacing_hover=&#8221;0&#8243; button_two_letter_spacing_hover=&#8221;0&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;on&#8221; button_one_letter_spacing__hover=&#8221;0&#8243; button_two_letter_spacing__hover_enabled=&#8221;on&#8221; button_two_letter_spacing__hover=&#8221;0&#8243; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;]\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_120&#8243; admin_label=&#8221;Sidebar&#8221; _builder_version=&#8221;4.14.4&#8243; hover_enabled=&#8221;0&#8243; remove_border=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;] [\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.14.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>Billing statements are to be mailed for all outstanding accounts. Delinquent accounts are to have second and final notices mailed. The final notice will detail the date, purpose and amount of the debt, and the student is to be advised of the State policy regarding grade transcripts and registration for future classes. For accounts less than $50, the account may be written off with approval of the Trustees. All correspondence will be retained for a period of three years from the date that the Trustees approve the account for write-off, and then be destroyed. For accounts over $50, after the final notice the account will be turned over to a Collection Agency under contract with the State as well as the \u00a0SODCA \u201cSet-off Debt Collection Program\u201d established with the Department of Revenue \u00a0until the debts are paid or collected by G.S. 105A. Use of this program will be mandatory for all debts of $50 and over.<\/p>\n<p>Should final efforts prove unsuccessful, approval to write off the account will be requested from Trustees. Writing off the account balance does not relieve the student\u2019s legal obligation to pay the debt. \u00a0When requesting write-off approval, the history of the collection attempts will be included. Documentation will be held on file for a period of three years from the point of write off. If the write-off debt is later collected, then the resulting funds will be recognized as a recovery of the write-off.<\/p>\n<p>The following Procedures shall be used for student debt collection:<\/p>\n<ol>\n<li>The College shall send the student a invoice\/statement of account informing the student of the terms of the debt and how to pay the debt. A hold will be placed on the student\u2019s account until the debt is satisfied.<\/li>\n<li>If, after thirty (30) days, there is no satisfactory response to the invoice\/statement, the College shall send a second. Failure of the student receiving the letter shall not, however, excuse the debt or vacate the hold.<\/li>\n<li>If, after thirty (30) days, there is no satisfactory response to the second invoice\/statement, the College shall send a final notice detailing the next steps in the debt collection procedures which may include:\n<ul>\n<li>Refer the matter to one of the State approved collection agencies; and<\/li>\n<li>Refer the matter to the North Carolina Department of Revenue pursuant to the Set-off Collection Act and the State Employees Debt Collection Act.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>If the Student is paying a debt in periodic payments satisfactory to the College, the account may be retained until the account is satisfied.<\/p>\n<p>&nbsp;<\/p>\n<p>Revised\/Updated:<\/p>\n<p>&nbsp;<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; &nbsp; &nbsp; Billing statements are to be mailed for all outstanding accounts. Delinquent accounts are to have second and final notices mailed. The final notice will detail the date, purpose and amount of the debt, and the student is to be advised of the State policy regarding grade transcripts and registration for future [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-24676","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Procedure 06.02.090.a Student Debt Collection Section 6: Business Services 06.02.090 Debt Collection 06.02.090.a Student Debt Collection 06.02.090.b. Non-Student Debt 06.02.090.c. Assessment of Late Fees and Use of Late Fees 06.02.090.d Collection Process Monetary Restrictions 06.02.090.e Year-End Procedures for Write-Offs 06.02.090.f Other Write-Offs Billing statements are to be mailed for all outstanding\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Western Piedmont Community College - 1001 Burkemont Avenue, Morganton, NC 28655\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"06.02.090.a Student Debt Collection - Western Piedmont Community College\" \/>\n\t\t<meta property=\"og:description\" content=\"Procedure 06.02.090.a Student Debt Collection Section 6: Business Services 06.02.090 Debt Collection 06.02.090.a Student Debt Collection 06.02.090.b. Non-Student Debt 06.02.090.c. Assessment of Late Fees and Use of Late Fees 06.02.090.d Collection Process Monetary Restrictions 06.02.090.e Year-End Procedures for Write-Offs 06.02.090.f Other Write-Offs Billing statements are to be mailed for all outstanding\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2022-03-28T19:11:16+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2022-06-27T17:38:26+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"06.02.090.a Student Debt Collection - Western Piedmont Community College\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Procedure 06.02.090.a Student Debt Collection Section 6: Business Services 06.02.090 Debt Collection 06.02.090.a Student Debt Collection 06.02.090.b. Non-Student Debt 06.02.090.c. Assessment of Late Fees and Use of Late Fees 06.02.090.d Collection Process Monetary Restrictions 06.02.090.e Year-End Procedures for Write-Offs 06.02.090.f Other Write-Offs Billing statements are to be mailed for all outstanding\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/06-02-090-a-student-debt-collection\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/06-02-090-a-student-debt-collection\\\/#listItem\",\"name\":\"06.02.090.a \\tStudent Debt Collection\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/06-02-090-a-student-debt-collection\\\/#listItem\",\"position\":2,\"name\":\"06.02.090.a \\tStudent Debt Collection\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/#organization\",\"name\":\"Western Piedmont Community College\",\"description\":\"1001 Burkemont Avenue, Morganton, NC 28655\",\"url\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/06-02-090-a-student-debt-collection\\\/#webpage\",\"url\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/06-02-090-a-student-debt-collection\\\/\",\"name\":\"06.02.090.a Student Debt Collection - Western Piedmont Community College\",\"description\":\"Procedure 06.02.090.a Student Debt Collection Section 6: Business Services 06.02.090 Debt Collection 06.02.090.a Student Debt Collection 06.02.090.b. Non-Student Debt 06.02.090.c. Assessment of Late Fees and Use of Late Fees 06.02.090.d Collection Process Monetary Restrictions 06.02.090.e Year-End Procedures for Write-Offs 06.02.090.f Other Write-Offs Billing statements are to be mailed for all outstanding\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/06-02-090-a-student-debt-collection\\\/#breadcrumblist\"},\"datePublished\":\"2022-03-28T15:11:16-04:00\",\"dateModified\":\"2022-06-27T13:38:26-04:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/#website\",\"url\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/\",\"name\":\"Western Piedmont Community College\",\"description\":\"1001 Burkemont Avenue, Morganton, NC 28655\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.wpcc.edu\\\/policy-manual\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"06.02.090.a Student Debt Collection - Western Piedmont Community College","description":"Procedure 06.02.090.a Student Debt Collection Section 6: Business Services 06.02.090 Debt Collection 06.02.090.a Student Debt Collection 06.02.090.b. Non-Student Debt 06.02.090.c. Assessment of Late Fees and Use of Late Fees 06.02.090.d Collection Process Monetary Restrictions 06.02.090.e Year-End Procedures for Write-Offs 06.02.090.f Other Write-Offs Billing statements are to be mailed for all outstanding","canonical_url":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.wpcc.edu\/policy-manual#listItem","position":1,"name":"Home","item":"https:\/\/www.wpcc.edu\/policy-manual","nextItem":{"@type":"ListItem","@id":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/#listItem","name":"06.02.090.a \tStudent Debt Collection"}},{"@type":"ListItem","@id":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/#listItem","position":2,"name":"06.02.090.a \tStudent Debt Collection","previousItem":{"@type":"ListItem","@id":"https:\/\/www.wpcc.edu\/policy-manual#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/www.wpcc.edu\/policy-manual\/#organization","name":"Western Piedmont Community College","description":"1001 Burkemont Avenue, Morganton, NC 28655","url":"https:\/\/www.wpcc.edu\/policy-manual\/"},{"@type":"WebPage","@id":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/#webpage","url":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/","name":"06.02.090.a Student Debt Collection - Western Piedmont Community College","description":"Procedure 06.02.090.a Student Debt Collection Section 6: Business Services 06.02.090 Debt Collection 06.02.090.a Student Debt Collection 06.02.090.b. Non-Student Debt 06.02.090.c. Assessment of Late Fees and Use of Late Fees 06.02.090.d Collection Process Monetary Restrictions 06.02.090.e Year-End Procedures for Write-Offs 06.02.090.f Other Write-Offs Billing statements are to be mailed for all outstanding","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.wpcc.edu\/policy-manual\/#website"},"breadcrumb":{"@id":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/#breadcrumblist"},"datePublished":"2022-03-28T15:11:16-04:00","dateModified":"2022-06-27T13:38:26-04:00"},{"@type":"WebSite","@id":"https:\/\/www.wpcc.edu\/policy-manual\/#website","url":"https:\/\/www.wpcc.edu\/policy-manual\/","name":"Western Piedmont Community College","description":"1001 Burkemont Avenue, Morganton, NC 28655","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.wpcc.edu\/policy-manual\/#organization"}}]},"og:locale":"en_US","og:site_name":"Western Piedmont Community College - 1001 Burkemont Avenue, Morganton, NC 28655","og:type":"article","og:title":"06.02.090.a Student Debt Collection - Western Piedmont Community College","og:description":"Procedure 06.02.090.a Student Debt Collection Section 6: Business Services 06.02.090 Debt Collection 06.02.090.a Student Debt Collection 06.02.090.b. Non-Student Debt 06.02.090.c. Assessment of Late Fees and Use of Late Fees 06.02.090.d Collection Process Monetary Restrictions 06.02.090.e Year-End Procedures for Write-Offs 06.02.090.f Other Write-Offs Billing statements are to be mailed for all outstanding","og:url":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/","article:published_time":"2022-03-28T19:11:16+00:00","article:modified_time":"2022-06-27T17:38:26+00:00","twitter:card":"summary","twitter:title":"06.02.090.a Student Debt Collection - Western Piedmont Community College","twitter:description":"Procedure 06.02.090.a Student Debt Collection Section 6: Business Services 06.02.090 Debt Collection 06.02.090.a Student Debt Collection 06.02.090.b. Non-Student Debt 06.02.090.c. Assessment of Late Fees and Use of Late Fees 06.02.090.d Collection Process Monetary Restrictions 06.02.090.e Year-End Procedures for Write-Offs 06.02.090.f Other Write-Offs Billing statements are to be mailed for all outstanding"},"aioseo_meta_data":{"post_id":"24676","title":null,"description":null,"keywords":[],"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":[],"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":"{\"article\":{\"articleType\":\"BlogPosting\"},\"course\":{\"name\":\"\",\"description\":\"\",\"provider\":\"\"},\"faq\":{\"pages\":[]},\"product\":{\"reviews\":[]},\"recipe\":{\"ingredients\":[],\"instructions\":[],\"keywords\":[]},\"software\":{\"reviews\":[],\"operatingSystems\":[]},\"webPage\":{\"webPageType\":\"WebPage\"}}","pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2022-06-16 18:24:52","updated":"2025-07-24 06:04:28","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.wpcc.edu\/policy-manual\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t06.02.090.a \tStudent Debt Collection\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.wpcc.edu\/policy-manual"},{"label":"06.02.090.a \tStudent Debt Collection","link":"https:\/\/www.wpcc.edu\/policy-manual\/06-02-090-a-student-debt-collection\/"}],"_links":{"self":[{"href":"https:\/\/www.wpcc.edu\/policy-manual\/wp-json\/wp\/v2\/pages\/24676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wpcc.edu\/policy-manual\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wpcc.edu\/policy-manual\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wpcc.edu\/policy-manual\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wpcc.edu\/policy-manual\/wp-json\/wp\/v2\/comments?post=24676"}],"version-history":[{"count":4,"href":"https:\/\/www.wpcc.edu\/policy-manual\/wp-json\/wp\/v2\/pages\/24676\/revisions"}],"predecessor-version":[{"id":25874,"href":"https:\/\/www.wpcc.edu\/policy-manual\/wp-json\/wp\/v2\/pages\/24676\/revisions\/25874"}],"wp:attachment":[{"href":"https:\/\/www.wpcc.edu\/policy-manual\/wp-json\/wp\/v2\/media?parent=24676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}