Procedure03.03.070.a Employee Grievance
A grievance is any matter of employee concern or dissatisfaction with the College except disciplinary matters, employment termination, sexual or unlawful harassment, reduction-in-force and/or involuntary leave without pay or any other matter that has a specific grievance process outlined in College policy.
Informal Grievance Process
If an employee has a grievance, it should first be discussed with his/her immediate supervisor within five (5) working days from the date of the situation which is grieved. The supervisor may call higher level supervisors into the discussion if the employee agrees or the supervisor may consult with higher level supervisors to seek any needed advice or counsel from his/her administrative superiors before giving an answer. The employee shall receive an answer within five (5) working days or be advised as to the conditions which prevent an answer within five (5) working days and when an answer may be expected. In any event, an answer shall be provided in writing within ten (10) working days. The circumstances should be documented by both the supervisor and the grievant.
Formal Grievance Process
If the decision reached by the Informal Grievance Process is not satisfactory to the grievant, he/she may file a written grievance with the Vice President of the division in which the employee is employed within five (5) working days after receipt of the Informal Grievance Process decision, or, if the grievance concerns that Vice President, to the President. The written grievance must contain with specificity the facts supporting the grievance. Depending on the nature of the appeal, the Vice President will determine to what extent additional facts will be required. The supervisor and employee shall provide all pertinent information the Vice President requests and the Vice President will review the facts and hold whatever discussions he/she deems necessary. The Vice President shall provide his/her written decision to the proper administrators or superiors and grievant within ten (10) working dates of receipt of the grievance In the absence of an appeal, the Vice President’s decision will be carried out within a reasonable period of time and the grievance considered resolved.
Appeal to the President
If the decision reached by the Formal Grievance Process is not satisfactory to the grievant, the grievant may, within five (5) days receipt of the Vice President’s decision, appeal the Vice President’s decision to the President. The appeal must be in writing and provided to the President. The grievant shall provide a written summary of the specific facts of the complaint, copies of which shall be provided at the same time to all other parties concerned. Upon receipt of the grievance, the President shall appoint a three (3) member subcommittee to investigate the issues. At the conclusion of the investigation and not later than fifteen (15) working days after the referral from the President, the chair of the subcommittee shall inform the President, in writing, of the subcommittee’s recommendations. The President can accept, reject or modify the subcommittee’s recommendation and will make a decision within five (5) working days and the decision will be communicated to all appropriate persons. The President’s decision shall be final.
Grievances shall be processed according to the following rules:
- If at any stage of the grievance the grievant does not take the next step within the time allotted, the grievance shall be settled in the manner recommended or decided by the administration at the last step.
- All reference to number of days in this procedure shall be determined to mean College working days. In the event a grievance is not filed or processed in the manner and within the time set forth above, it shall be forever barred.
- The grievant may withdraw the grievance at any level.