Click on a topic below for more information
What URL do I type in my browsers address bar?
Open up Firefox 3.5+ or Internet Explorer 8 and type (or copy and paste) the following in the browser's address bar: http://bb.wpcc.edu
What is my username and password?
Instructions for logging on to Blackboard can be found by clicking here Disable pop-up blockers to view information.
How do I change my Blackboard password?
Students can change their initial Blackboard password by following the instructions below:
Why isn't my course showing up on Blackboard?
There could be a few reasons why a course does not appear in a students course list on Blackboard.
Important note: At the end of each semester student accounts are deleted from Blackboard. Consequently, at the beginning of each semester Bb student accounts are automatically batch created, and passwords reset to the seven digit Student ID number.
What are the recommended browsers for online courses? (top)
Mozilla Firefox and Internet Explorer 8 are certified to work with our current version of Blackboard. However, Firefox seems to have less issues, so it is the preferred choice. The Firefox browser can be downloaded for free at www.firefox.com
AOL, MSN, CompuServe, Prodigy are some NOT recommended for online classes. Review Blackboard's compatible browser configuration to determine what browsers are certified and/or compatible with your specific platform.
How do I set Blackboard as a trusted site Internet Explorer 8?
The text in Internet Explorer is too small to read. How can I make it larger?
From the IE menu bar, click on View > Text Size > Medium (or choose another size)
Can I access my Blackboard class with AOL or another internal browser?
Using browsers such as AOL, CompuServe, MSN, and Prodigy is NOT recommended. America Online uses its own web browser to view web pages. Unfortunately, the AOL browser is NOT recommended for accessing Blackboard courses. Using this internal browser may cause sporadic problems with Blackboard. In order to minimize the possibility of browser-related problems, we strongly recommend that you use an external browser, such as Internet Explorer, when accessing Blackboard.
How do I "Add a Thread" to post a response in the discussion board? (top)
How do I attach a file with my response in the discussion board ?
Why can't I see my discussion board posting?
Discussion board allows students to save a draft of their post until it is ready to be published. However, when students go back to the discussion board to complete, or submit their response, they often don't see their draft copy. By default, only published posts are displayed. Below are some general instructions.
How to Display the student's draft:
This should display all the posts including the draft copy. Now the draft can be published by the student who created it.
Note: Only the creator of the draft will be able to see the saved/draft contents when "Show All" is selected.
How to Publish the draft after "Show All":
How can I read all the postings in one continuous format?
To read the discussion board postings in a continuous format, do the following:
Can I have more than one email address? (top)
No. Blackboard only allows one email address per user, whether you have one online class or five.
Why don't I get any email from my instructor?
There could be a couple of reasons. It could be lost in cyberspace or you may have reached your email quota. Some email services limit the size of your mailbox. When you reach that limit you can no longer receive email, however you can still send email. Just delete some of your old email and that should take care of it. It is always a good idea to contact your instructor right away if you encounter an email problem.
Why doesn't my email address show up in the class roster?
Each user has the right to decide whether they want any of their personal information to be publicly displayed in Blackboard. After you log into your online class, Click on the Tools button on the left hand side, click Personal Information on the right, and then click Set Privacy Options. If you choose not to display your email address a hyphen (-) will show up in the roster.
Western Piedmont Online
Western Piedmont Community College
1001 Burkemont Avenue
Morganton, NC 28655