Congrats, Spring 14 Customer Service Excellence Certification Grads!


WPCC Cust Svc Spring 14 Grads 041414 fnMorganton, NC –Western Piedmont Community College (WPCC) announces the graduation of 16 participants from its second Customer Service Excellence Certification program. After completing the program, designed for new or potential restaurant employees, retail sales consultants, hospitality employees, and administrators, graduates will have the knowledge to apply excellent customer service skills on the job and will have created a professional development plan to keep improving customer relations.  Additional certifications are earned in Safe Food Handing, Emergency Customer Care, and Employability Skills.

Shown are recent graduates (back row, l-r) Charles Queen, Nancy McCall, Anton Hendrix, Christine Wilson, Natasha Sinclair, Phillip Keller, and (front row, l-r) Dana Mauney, Olivia Porter, April Anderson, Claudette Collins, Irina Grigoryants, Mai Lee, Polly Graham, Eva Miguel-Diego, Greg Hartman, Devante Staples, and Program Coordinator Faith J Schmitt.

For more information on the program, contact Schmitt at 828-448-6145. Registration for the next Customer Service Excellence Certification programis Tuesday, May 6.

Western Piedmont Community College is situated in the picturesque rolling foothills of Morganton, North Carolina, and has served the citizens of Burke County since 1964.  Each year, more than 10,700 students pursue personal enrichment, new skills for a job or career, high school diplomas, college degrees, and transfer pathways. Apply online at or visit the Western Piedmont campus to apply in person.